VSM Resource Center

A link to access on-demand recordings and Value Stream Management resources from the 2024 VSM Summit.

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Introduction to the 2024 Value Stream Management Trends Report

Introduction to the Value Stream Maturity Model

Value Streams today focus on the product or service creation process. The goal is to leverage technology that aligns “I have an idea” through every step in the process to “Did my customer get value?” for a modern end-to-end flow.

Value Stream management is being able to track everything going through your organization from, the “I have an idea” to the delivery of customer value. Did my customers like what I gave them? It's managing not only every step along the process, but understanding how the people are working together, eliminating those final silos and really bringing together the data in your organization.

Value stream mapping analyzes the products and services process throughout your organization, searching for areas where there are opportunities to improve and be more efficient or where you can leverage automation.

By thoroughly evaluating the ROI and customer value proposition of technology initiatives, organizations can make informed decisions that drive growth, innovation, and competitive advantage. It's not just about adopting the latest technology trends but about leveraging technology strategically to deliver real and measurable value to both the business and its customers.

What are the Activities of a Value Chain?

Utilizing data to enhance customer service goes beyond simply collecting information—it's about leveraging insights to anticipate customer needs and deliver proactive and personalized experiences. Providing the right data to the right stakeholders at the right time empowers organizations to be more responsive and customer-centric, ultimately improving customer satisfaction and loyalty.

One of the advantages of product management as a discipline is that it allows opportunities to be much more adaptive to market trends so that you can pivot and update the organizational product management model and product management funding model on the fly. Leave the autonomy to the product manager to be responsive to commercial demands and give them the flexibility to respond to trends more efficiently with the potential to beat competitors.

Portfolio management in an organization is software that's going to help the enterprise understand what their investment is, where their investment is going, and then how it's being executed. Since many investments in corporations are actual initiatives or projects that are being constructed to deliver on these items, truly effective portfolio management software is going to include project management, traditional portfolio management, resource management, financial management, and workflow or process management for the sequence of steps that have to be followed.

One overarching goal for your business may be to align your technology with key business goals, like faster time to market, faster response to security needs. Prioritizing your business objectives prevents your company from applying technology to things that might not be fixed at the right time. For these reasons, a clear and comprehensive view of everything that you're working on in the value stream is critical.

A long-term set of teams or teams of teams working on a product or initiative can organize all of their work and information into an agile release train. Agile analytics are critical in reviewing cycle time, team velocity, team throughput, and team predictability to help understand what your teams are doing, how they're doing it, and where you can be more efficient.

OKR stands for objectives and key results. OKR is used to define and ascertain the value of the work that your organization is doing. Key results are the areas where you should focus your efforts to achieve the objective. For example, an objective should be aspirational, and key results should be specific things you'll initiate to achieve that objective.

By recognizing the importance of OKRs in empowering agile teams and making strategic decisions that support their needs, organizations can unlock their full potential and drive meaningful impact for the better.

The combination of OKRs with VSM creates a powerful framework for organizations to set strategic objectives, align activities with purpose, foster adaptability, and drive continuous improvement.